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Damaging winds, hail and tornadoes sweep through the South

March 28, 2023
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Cultivating concierge-level service

Written by Chris Mayo – senior vice president, operations | James Paprocki – managing director | Clint Christman – vice president, client services Over the course of the COVID-19 pandemic, our industry has adopted technology more rapidly. As a result, we’ve found new opportunities to incorporate digital solutions that streamline and enhance the claims process […]
December 22, 2022
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Reevaluating no-fault auto insurance: a tale of two PIP states

By Chris Frechette, vice president, liability practice The promise of savings and disenchantment with the time and cost of litigating automobile claims in the courts gave rise to “personal injury protection” (PIP) and a “no-fault” approach to auto insurance in the 1970s. Under this system, the injured party receives benefits from their own insurer, regardless of fault, and an at-fault […]
December 19, 2022
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Economic turmoil fuels the rising cost of auto claims

By Chris Bakes, managing director, auto solutions; Jason Kurutz, director, product management and business strategy; and James Paprocki, managing director For more than two years, news of global economic fluctuation — driven by the fallout of COVID-19 and a variety of climatic, geopolitical and other factors — has dominated financial headlines. The automotive industry is, of course, […]
August 25, 2022
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Electric vehicles: understanding potential exposures and mitigating claims

By Chris Frechette, vice president, liability practice Advances in battery technologies and environmental concerns continue to bolster a growing interest in the adoption of electric vehicles (EVs). With the proliferation of EVs come new challenges for insurers. Traditional models for underwriting internal combustion engine (ICE) vehicles do not translate. Values, depreciation rates, repair costs and […]
May 24, 2022
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Going the extra mile in direct auto repair

By Chris Bakes, managing director of auto solutions; Jason Kurutz, director, product management and business strategy; and James Paprocki, managing director Auto repairs are always a pain point, whether you’re an individual insurance holder in your first fender bender or a corporate fleet stretched for manpower or technology tools to complete the repair quickly and […]
April 26, 2022
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What to expect when we’re inspecting: method of inspection in auto losses

By Chris Bakes, managing director, auto solutions Many people aren’t familiar with the process of auto repairs, or even what happens next after they get into a car accident. Despite this, the odds are high that a driver — whether they’re new or seasoned — will be involved in a car accident at some point […]
March 29, 2022
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Vehicle dents, dings and damage: The role of PDR

Written by Douglas Dell, vice president and director, Vale Training, a Sedgwick company Your first encounter with paintless dent repair (PDR) may be after a trip to the supermarket or a night of bad weather. Whether your vehicle has a small dent from a shopping cart or severe damage from a hail storm, the results […]
August 03, 2021
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